What evidence do I need to provide when submitting a trade dispute complaint?
You need to provide detailed information about the respondent and your company, a brief description of the specific issue(such as the problem you encountered and the help you need), and strong evidences (contracts or invoices, payment proofs, photos/videos of the actual products, screenshots of chat records with the other party, screenshots of logistics tracking information, etc.).

The more comprehensive the evidence, the faster the processing will be.
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